Customer Service


The Experience

Don't worry SmartLab makes it easy. When you walk in to a SmartLab Computer Repair center you'll always know what to expect. Professional technicians who are extremely helpful and speak your language not Geek. They will support you through our entire process that includes a 15 point computer checkup.

The process starts with check-in where we will get all the information to fix your computer. We will then get started most of the time getting your computer back to you in under 24 hours. Once your computer repair is completed you will receive a phone call from the technician who checked you in letting you know your computer is ready for pickup. You are welcome at that time to schedule time with that technician or just swing by at your convenience. Your repair is then under warranty for 30 days so if any problem comes back we will take care of that for free.

If you prefer to have a technician come out to your house you will need to call and schedule an appointment. We will then arrive promptly at that time with an unrushed attitude we will take care of the entire problem before we leave and make sure you are 100% satisfied. Should any problem reoccur within 5 days after we leave just give us a call and we will come back out and get it fixed right away.